How to get the most out of your Eco Clean Groupon.
Your Groupon is a great starting point. This quick guide shows what to expect, how to prepare, and when a deeper option may help you get a cleaner, fresher, longer-lasting result.
Your Groupon is a great starting point.
It is designed as an introductory cleaning option. For some homes, the basic cleaning is enough. Other homes may benefit from deeper treatment.
Basic Introductory Cleaning
Best for homes that need a general refresh and carpets that are lightly to moderately soiled.
- Great way to try Eco Clean
- Helpful for routine freshening
- Best for maintained carpets
- Designed for basic cleaning areas
Deeper Eco Clean Options
Recommended when carpets need extra attention for better and longer-lasting results.
- Pets or pet odors
- Heavy traffic lanes
- Spots, spills, or stains
- Move-out or rental cleaning
- Stairs and high-use areas
- Carpet not cleaned in a while
What happens when we arrive?
Your technician will look at the carpet, traffic lanes, spots, stains, pet areas, stairs, and any special concerns.
If the home needs more than the basic introductory cleaning, we’ll explain what we recommend and why.
No pressure. No surprises. You approve any additional work before we begin.
Why upgrades may be recommended
Carpet can hold soil, oils, pet contamination, spills, and odors below the surface. A basic cleaning can freshen the carpet, but deeper issues may need additional treatment.
If everything looks simple, great. If your home needs more attention, your technician will let you know before starting.
How to prepare before we arrive
A few small steps can help us get the best results from your appointment.
Lightly vacuum
A light vacuuming before your appointment helps remove loose debris and lets our equipment focus on deeper soil.
Clear small items
Please pick up toys, clothing, shoes, small décor, and loose items from carpeted areas when possible.
Point out concerns
Show us pet areas, odors, stains, spills, heavy traffic lanes, or anything you are hoping we can improve.
Good news: furniture can usually stay in place.
You do not need to move heavy furniture. Most customers simply clear small items from the carpeted areas being cleaned.
If you have questions about what should be moved, just ask your technician during the walkthrough.
Reminder: your appointment time is an arrival window.
Your scheduled time is an arrival window, which means your technician may arrive anytime within that period.
We’ll do our best to keep your appointment smooth, professional, and easy.
Common questions
Simple answers before your Eco Clean appointment.
Does my Groupon cover everything?
Your Groupon is an introductory cleaning offer. Some homes may need additional treatment for pets, stains, odors, heavy traffic, stairs, or deeper cleaning needs.
Will I know the price before extra work is done?
Yes. Your technician will explain options and pricing before any additional work is performed.
Are your products safe for kids and pets?
Yes. We use professional cleaning solutions and extraction methods designed to be safe for your home when used properly.
What if I have pet odor or urine issues?
Pet odor and urine issues often require additional treatment. Your technician can inspect the area and explain the best option during the walkthrough.
Questions before your appointment?
We’re happy to help. Call Eco Clean Carpet & Tile Care if you have questions about your Groupon, your appointment, or the best cleaning option for your home.